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how to use gotv Parental control pin

A lot of parents are really concerned about what their kids watch on Gotv especially when they are not around. What children watch affect them greatly since they really don’t have the ability to understand and reject bad content in movies and Gotv default programs.

It is not just parents who want to block channels on Gotv. Some peeps want to block some annoying channels so nobody at home will be able to watch them, giving them all the time to watch the Gotv channels they enjoy.

As a result, Parental Control and guidance has become necessary. Not just parental control, it is good to learn how to use other gotv controls.

On gotv, a lot of kids are given specific channels such as Disney Junior and nickelodeon. But sometimes, children get to watch channels that are meant for adults. This could expose them to scenes of immorality, conflict and sometimes drugs.

The gotv default state does not filter channels. It is the duty of one who has the default parental pin or code to block channels with ratings that are not fit for kids to watch.

Nonetheless, these organizations give TV ratings based on what they think is suitable for individuals of certain age groups. Personally, I would advise a parent or guardian to block channels based on what they think is wrong or right for the kids not just on gotv channel ratings.

Related: Setting Up Gotv Default Start-up Channel

In this article you will learn about TV Ratings and how to use the GoTV Parental Control feature. Follow the steps outlined below.

  • Press the MENU button on your remote control
  • Select the Parental CONTROL option from the list
  • When you select Parental CONTROL, you are required to provide the gotv PIN Code also known as your Parental PIN.
  • To get past this step, you have to enter the GoTV default PIN – 1234
  • Press OK

When you enter “1234” the next interface presents you with Four Options.

  • Blocking Options
  • Block Channels
  • Change PIN
  • Reset All

If you are trying to make use of the Parental CONTROL feature for the first time, then you will notice that the “Block Channels” option is inactive.

Related: What to do if Your Gotv Remote is Not Working

The Block Channels option allows you to block a specific channel. You might want to use this feature to block a channel or channels you don’t want the kids to see. Let’s see how you can enable and make use of the Block Channels Option.

default parental control pin

How to Block Channels on GoTV using the Block Channels option

*If you are not sure how to get to Parental CONTROL, please go back up and follow the steps.

In order to use the block channels option, you must first of all enable it (if it has not been enabled).

How to enable the Block Channels Option

  • Select Blocking Options under Parental Control
  • Under Blocking Options, set Global blocking to Personalize; set Parental Guidance Settings to None
  • Press OK
  • At this point, the Block Channels option is enabled. Press the EXIT button. A dialog box appears asking “if you want to save changes.”
  • Press OK on your remote control to confirm

Now let’s go ahead and use the Block channels option

  • Scroll to Block Channels and press OK to select
  • You will be presented with a list of all available channels. Scroll to the channel you want to block and press OK to block the channel.
  • A lock appears on the right to show that the channel has been blocked.
  • Now you can go ahead and block as many channels as you want. It’s that simple.
  • After blocking the channels you want, press the EXIT button
  • A dialog box appears asking if “you want to save the edited list”
  • Press OK on your remote control to confirm
  • Use the EXIT button to go back to and exit Parental Control

It’s almost useless blocking channels with the default gotv Parental control PIN: this is what you may understand as gotv parental control code. Nothing’s gone amiss here. They both mean the same thing. It is advisable to change the PIN.

How to change Gotv Parental control Pin

  1. Press the MENU button
  2. Select Parental Control
  3. Enter your Gotv Parental PIN
  4. Select Change PIN
  5. Enter your new PIN twice

A message box appears telling you that your PIN has been successfully changed.

Parental Control Options
Let’s see us consider certain options under Parental control.

Blocking Options

Under Global Blocking options, you have the Total Blocking option. When this option is enabled, all channels are automatically blocked.

When Global Blocking is set to personalize, you will find some interesting options under Parental Guidance Settings. Let’s see what these options mean so you can understand how to apply them.

PG – Parental Guidance Suggestion, programs rated PG suggests that the programs contain materials parents may find unsuitable for younger children. On this occasion, it is advisable for parents to watch these programs with their kids so they can guide them properly.

PG13 – this option suggests Parental Guidance for children under the age of 13.

13 – This suggests that the program contains materials unsuitable for children less than 13 years of age.

16 – This suggests that the program contains materials unsuitable for children less than 16 years of age.

18 – This suggests that the program contains materials unsuitable for children less than 18 years of age.

For other TV Ratings, visit www.tvguidelines.org.

How can you make use of these ratings?

So if you want to block channels rated 16, (channels not suitable for those less than 16 years of age); simply set Parental Guidance Settings to 16. When you do this, all channels rated 16 will be blocked.

Reset All – This option clears all changes made under parental control and takes you back to the default settings.

So if you forget your pin code or block it by mistake, don’t panic. Simply request a reset form gotv via any of their channels – Facebook, Twitter, Whatsapp, and Voice Call – and your default pin will be reset. You can also try to use the Reset All option which is easier to access. However, if it does not work, contact them and request a reset.

If you are not sure how to use Parental Control, please go back to the beginning of this article and follow the simple steps presented. Using gotv is easy when you know how to use gotv controls. As for parental control and blocking of channels, you must have the gotv default pin if you are trying to use it for the first time.

If you still have challenges (after following the steps above), please use the comments session. You should also share any challenge you encounter on how to use your gotv and we will reply with the solutions. Enjoy your channel block settings.

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43 Responses

  1. Meu descodificador pus pin para impedir meu filho com canais de bonecos para nao lhe atrapalhar ir a escola mas,mas ele ficou atento sempre quando pusessemos pin.na nossa ausencia tento introduzir e bloqueou deves o pin.o que faço para desbloquer?

  2. Ok, simplesmente solicite um Pin Reset do atendimento ao cliente da GOTV via Facebook, Twitter ou chamada de voz.

    I wish you could use English but I just hope we understand each other on this one. cheers!

  3. Meu descodificador pus pin para impedir meu filho com canais de bonecos para nao lhe atrapalhar ir a escola mas,mas ele ficou atento sempre quando pusessemos pin.na nossa ausencia tento introduzir e bloqueou deves o pin.o que faço para desbloquer?

  4. i put 1234 in parental control default settings it keept tell me you have one chance remaining, it time i put it in code **** space.
    iuc 2020675077, my gsm 08038860283 emil. [email protected]
    please help send the parental control number

  5. Press MENU button on your gotv remote
    Select parental control
    Scroll to Block Channels and press OK to select
    You will be presented with a list of all available channels.
    Scroll to the channel you want to block and press OK to block the channel.
    A lock appears on the right to show that the channel has been blocked.

    If the blocking option is not enabled, please scroll back up to see how to enable it. Just find the heading "How to enable the Block Channels Option."

  6. 1- I guess my little boy playing with the remote might have put the Remote on child lock because since I took if from him,all efforts to unlock (shift+info) hasn't worked only the Tv1 light blinks once u touch the remote.
    2- The orange light on the decoder has been blinking I don't why as I can't even try anything because the remote is still supposedly locked.
    Pls wat do I do. Thanks

  7. 1- my little boy playfully I guessed put my gotv remote on child lock because since den the remote has not been responding to any button but I've tried the unlock process (shift+info) it still didn't work.
    2- The orange light on the decoder has been blinking I don't even know to do because the remote is still locked.
    Pls what do I do. Thanks

  8. Hello! Is your system still displaying properly?

    It's normal for the "Tv1 light" to blink when you press a button on the remote.

    Put off the decoder then put it back on.

    Make sure the remote is not blocked by any object when using it.

  9. yes my system still works properly because the GoTv free channel is showing but i change to any other channel because of the remote, and the orange light that constantly blinks on the decoder which i dont know if its usual for it to.

  10. I would like to remove/delete the chosen channels. That way, my 20 year old sister will not find out that I have blocked the afrosinema channels. Kindly help me urgently she wakes up to those things, thanks..

  11. Hello Sumaice Musmaleke,
    Your pin has been reset. Use the default gotv parental pin – 1234.
    If you stii have issues, please call the following numbers:
    MTN: 08149860333
    Airtel: 07080630333
    9mobile: 09090630333
    Glo: 08113630333
    If you are from another country, please let me know too.

  12. Hello Sumaice Musmaleke,
    Your pin has been reset. Use the default gotv parental pin – 1234.
    If you stii have issues, please call the following numbers:
    MTN: 08149860333
    Airtel: 07080630333
    9mobile: 09090630333
    Glo: 08113630333
    If you are from another country, please let me know too.

  13. Hello Maryam, GOtv customer care has become less friendly on social media. I'd suggest you contact them using the following phone numbers:

    MTN: 08149860333
    Airtel: 07080630333
    9mobile: 09090630333
    Glo: 08113630333

    If you are from another country, please let me know too. Thank you.

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