What to do if GOtv Remote is not Working

Gotv remote not working

On electronics today, you will learn how to fix a faulty gotv remote. But it doesn’t just stop with a gotv remote. These skills can be used to fix any other similar remote,  a TV remote for example. 

If your gotv remote is not responding, it does not necessarily mean it is dead or can't be repaired. There are a few things you need to be sure of before putting it in a trash can.

Check for minor issues first
Make sure there is no object blocking the imaginary straight line from your gotv remote to your gotv decoder.

Related: Fastest Way Of Clearing Gotv Error Code  

If the 'path' is clear yet your gotv remote is not responding, the obvious reason would be dead batteries. But there are cases where replacing the batteries does not solve the problem. 

If you change the batteries in your go tv remote but it still won’t work, here is how to make it come back to life. 


How to repair your gotv remote 

Check to see if it is rust stopping the battery from making contact with the remote. Scrape it off and put back the new battery. 

If this does not solve the problem, proceed to the next step. 

Take a picture of the gotv remote. You need this so you can put it back after opening it. 

You will need flat metal like a knife to open it. If the remote control has screws, grab a screw driver. 


Open gotv remote
Open Gotv Remote

Once it is open, clean the board with a slightly damp kerchief as you have on the picture below. 


Gotv remote

If you have ‘stubborn dirt,’ dip a toothbrush in methylated spirit and clean the board with it. Clean the rubber membrane, where you have the remote buttons and leave them to dry. 

Once the parts are dry, put back the go tv remote and test it. Your gotv remote or any other remote you were working on should be responding.

If you need help, please drop a comment or proceed to buy a new gotv remote.

Related: How to Block Channels on Gotv using Parental Control 


How to Operate Gotv without Remote

Before we call it a day on this topic, let's see how to operate gotv decoder without remote. If you want to use gotv without remote, all you need is an understanding of the icons on the decoder.

Here is what the icons on the decoder represent:

  • Reset or Power on/off
  • P-, used to Change channel (-1)
  • P+, used to Change channel (+1)
  • V-, used to reduce volume
  • V+, used to increase volume


How to Exit on Gotv without Remote

Well, sincerely there is no comfortable way of doing this. If you have tried to fix your remote using the steps presented above, this is how to exit using your decoder.

Maybe there is a status message you want to get rid of (because it just won't go away) but gotv remote not working or responding. In order to exit using decoder, press the power button. Once it goes off, press it again to turn system back on.

When the system comes back on, you won't find the icon again but the channel may change and sometimes the decoder will load from scratch. If the channel changes, use the channels change icons (P+ and P-) to switch back to the channel you were watching.

Next time you find your gotv remote is not working, try to fix it first before hitting it on the floor out of frustration. 

Okay that’s it for every one who kept calling to say my gotv remote is not working. Drop your comments below: let us know how you are doing.

Related: How to use Gotv Remote Controls

44 comments:

  1. The light on my Gotv remote is always on. If I press any button it doesn't work,rather the remote automatically changes channels. Secondly, help me clear the mail icon on the screen without a remote. Thank you.

    ReplyDelete
    Replies
    1. Okay Edward, for some reason the point on the remote panel that gives signal for channel change is always in contact.... This is why the light is always on.

      Possible reason: The rubber membrane is likely broken where you have p+ or p-.

      Try to release those two buttons by lifting it up or by opening it. That's the only issue with the remote. Solve it and everything will be fine.

      Then you can go to messages in the mail, open the message and the mail icon will be removed.

      We are still looking for of way of removing the mail icon without the gotv remote. Happy Sunday!

      Delete
  2. I just bought a new GOtv decoder but the remote control stopped working after 24 hours, the lights started blinking for some seconds and stopped working totally.

    ReplyDelete
    Replies
    1. Hello Michael,
      according to GOtv terms and conditions for my country, GOtv will only give a refund in form of a subscription period equal to the amount of damage caused by their "gross negligence or willful default."

      On this note you could try to return the remote but I doubt you will get anything out of it.

      But before you do anything, make sure the battery is working, it doesn't matter if you just bought it, just be sure it's working. Then try to talk to the dealers.

      If it does not work, try to fix it with the steps outlined in the article above or go for the last solution - buy a new gotv remote.

      Delete
  3. When press,the green light will show but the decoder will not respond,I don't know why

    ReplyDelete
    Replies
    1. We have carefully listed possible reasons for this in the article (above). Please read the article, make sure everything is in place and let us know if the problem persists. Thank you.

      Delete
  4. My gotv remove is not working at all&d light is not on also

    ReplyDelete
    Replies
    1. Okay. Have you tried to fix it using the procedure in the article above? It's quite easy to understand, and follow. Take a look and drop a comment if the problem persists.

      Please do well to use "Name/URL" or Google account option so your name/image can be displayed with your comment. Thank you.

      Delete
  5. Is only the volume buttons that is functioning on the gotv decoder all others buttons are not functioning can’t change to any favorites gotv station
    What do I need to do

    ReplyDelete
  6. the mail on my TV just opened and the remote control is not working. i can't remove the mail or change the channel with the decoder

    ReplyDelete
  7. The green light by the right side of the Gotv remote(info) blinks continually without any response.Please advice

    ReplyDelete
    Replies
    1. The green light on the right (tv2) is activated when you press SHIFT + EXIT. To get back the light on the left, press SHIFT + INFO.

      What I mean is: press the SHIFT button, when it starts blinking, press INFO.

      If this doesn't work, remove the battery and put them back. If problem persists, please fix the remote by following the steps in the article.

      Delete
  8. Thanks for this, my gotv remote worked after cleaning the panel with mist and tissue..

    ReplyDelete
    Replies
    1. That's great. You're welcome. Thanks too for the feedback.

      Delete
  9. My TV screan have refused to bright up. It is totally dark and I have tried everything I could but it won't just work. The remote blinks all possible colours when pressed on. Pls what do I do, the shift button blinks but when I press the alt key, the issue still remain.

    ReplyDelete
    Replies
    1. While the screen is dark, do you get audio (sound)? In any case, try the suggestions below:

      Make sure the signal(video) cable linking your GOtv decoder to your TV is properly connected.

      Make sure the "input" on your TV is properly set. This more like a TV problem.

      Then set (try to increase) Contrast and brightness on your TV.

      Delete
  10. My gotv remote is not responding when I press any button on it, but when I press any button on it, the green light would work but the remote won't control the gotv decoder..

    In a nutshell, the gotv remote isn't working with the decoder

    Please can you help me

    ReplyDelete
    Replies
    1. Make sure there is no object blocking the imaginary straight line from your gotv remote to your gotv decoder - even if it is the most transparent of glasses.

      Also, try using your remote on a friends decoder to see if it will work.

      Delete
  11. My gotv remote is not responding to the decoder. And their is a mail on the screen that doesn't allow the buttons on the decoder to function

    ReplyDelete
    Replies
    1. Okay Peter, sorry about that but you need your remote to be able to remove the mail on the screen. Okay, see the my reply on the next comment.

      Delete
  12. My gotv remote is showing orange light blinking fast with a mail on my screen that doesn't allow the buttons on the decoder to work my remote is not responding please I need your help on this

    ReplyDelete
    Replies
    1. Okay if the orange light (on the "SHIFT" button) is blinking, pressing any other button should stop it.

      If it doesn't, try to remove and replace the batteries. If that does not work too, please follow the steps in the article to fix your remote.

      It has worked for a lot of people already. If you still have issues drop a comment here. We are here to help you out.

      Delete
  13. Hi my GOTV remote on pressing on any button it blinks green light but doesn't function

    ReplyDelete
    Replies
    1. Okay! There are two green lights on the remote - TV1 and TV2. From your comment, it seems the one blinking on your remote is the TV2 light.

      To fix this,
      press SHIFT, when the light starts blinking, press INFO.

      By doing this, TV1 will be reactivated and your remote will start functioning properly.

      Delete
  14. My gotv remote doesn't work with the decoder.whenever any button is pressed, the light would show on the remote and the green light on the decoder will also be blinking but the Chanel won't change except the volume key alone

    ReplyDelete
    Replies
    1. Sorry the reply is late. I've been away. Which light on the remote blinks - TV1 or TV2? Have you replaced the batteries? Have you checked to see if the problem is with the Gotv decoder by using another gotv remote? Try these options and get back to us.

      Delete
  15. Tried steps in the article, I switched off the machine and power on again yet the message is still on the screen. Gotv has failed in this regards. Message should automatically disappear after few seconds or minutes.

    ReplyDelete
    Replies
    1. Hello! Like I already stated in the article, there is no confortable way to remove the mail icon without the remote. Lets just home GOtv will include a fix for that in their next upgrade.

      Delete
  16. The OK button is not functioning.Tried the same OK button on a different go tv remote it still not responding

    ReplyDelete
    Replies
    1. Alright. But "same OK button on a different remote?" I'm not quite sure what you mean here. But it seems you need to open the remote and clean it. It should solve the problem.

      If you are not sure how to go about opening a Gotv remote, follow the steps in the article above.

      Please make comment with a name next time. Thank you.

      Delete
  17. My gotv remote recently start showing red light nd den green briefly and will not work

    ReplyDelete
    Replies
    1. Hello Moses! I have never heard of this on a Gotv remote. Is this an original remote (did it come with the decoder) or a replacement? If it's an original when did you buy it?

      Have you tried to replace the batteries?

      Also, if it has fallen, open it and fix it again - simply open it and re-couple it, firmly this time.

      Delete
    2. Its a follow come remote. It has been working well but then now it will show red and then green for few seconds but won't work. I have open and recoupled it still the same. Also how do I use OK on my decoder without the remote?

      Delete
    3. Okay Moses, sorry it has taken so long to get back to you.

      If you have opened and cleaned the remote as directed and have also changed the batteries, then it may be that the board is damaged.

      In that case, you will need to purchase a new Gotv remote.

      But this is the first time I am hearing of this on a Gotv remote. If you are dealing with a DStv remote and not a GOtv remote, please follow this dstv remote link if your remote is flashing red and then green.

      Delete
  18. My Gotv Remote isn’t working with the decoder the green light on tv1 blinks but doesn’t work with the decoder

    ReplyDelete
    Replies
    1. Hello Joyce! Sorry the reply has taken hours to come.

      Have you tried to check with a phone camera to see if the remote is sending out signal? This will help you know if the remote is sending out signal.

      Turn on your phone camera, point your remote at it and press. If you can pick up a white light with the phone camera, then it is still sending out signal. If not, replace the battery because the signal may be weak.

      If after replacing the battery you still aren't getting the signal, use another gotv remote to check if the fault is really from the remote.

      You can read the article on how to fix you dstv remote to learn how to check your gotv remote using a smartphone camera.

      Delete
  19. These is not suitable.. The company should upgrade all these rubbish because it's really upsetting.

    ReplyDelete
    Replies
    1. Don't get so upset. What's the problem? Are you having a hard time fixing your remote?

      Delete
  20. I have tried all u said ...even opened the remote and cleaned it its still not working. .and thr a message on my screen that won't go away

    ReplyDelete
    Replies
    1. I'm sure you did your best. You may be dealing with a damaged board and in that case you will need a new remote. But before then, did you test your remote using a phone?

      Delete
  21. My gotv remote is showing orange light blinking fast with a mail on my screen that doesn't allow the buttons on the decoder to work my remote is not responding please I need your help on this

    ReplyDelete
    Replies
    1. Please follow the steps in the article above to fix your remote. Let me know when you have done so. Thank you.

      Delete
  22. The remote is spoilt, not working, a mail is showing on the screen for days even after several switched off and on, the mail remains on the screen. Kindly advise.

    ReplyDelete
    Replies
    1. Sorry about that Ade. You need to get a new Gotv remote.

      But have you tried to fix it by following the steps in the article above? You can still get your gotv remote back.

      Delete